Read about the author Sudhindra Mokhasi, read his blog, see his tour schedule and events in your city and register for a book event. Write to the author. Read his columns in newspapers and more...
In contrast to other professions, BPOs tend to draw extreme reactions from people; ranging from the virtuous saviour to the all pervasive corrupter, depending of course, on whom you are speaking to.
This book is an attempt to humanize the industry - your chance to be that fly on the wall where you can unobstrusively peer into the lives of people working in India’s BPO and Call Centres and hopefully arrive at a more informed opinion about the profession and the folks who work in them.
You will be presented with a rich tapestry of 150 + stories covering key touch points of BPO Life: work, customer calls, home, cab-travel, fun/parties and weekend, scams and more.
The stories have been compiled either by personal experience or elicited through interviews with a wide spectrum of BPO people.
