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The interview: How many rounds will the interview have? What you need to do to ace the interview?
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The interview: How many rounds will the interview have? What you need to do to ace the interview?

The interview process normally consists of the following rounds:

Self introduction: You will be made to introduce yourself to the interviewer and other candidates who have applied for the job. Start with your name and go on to talk about your educational qualifications and previous work experience if applicable. You could also talk a little about your family but be concise. Project confidence and smile as you speak.

 General discussion: After introducing yourself, you may be asked to participate in a group discussion with the other candidates present. In the allotted preparation time, make a list of points that you want to put across and stick to them. Be clear about what you want to say and do not deviate from the given topic. Do not get distracted by others. Remember, this is a discussion and not an argument. Do not interrupt unnecessarily. It is not important that you talk the most; make your point and if you have nothing further to add that is useful, you do not have to. If you observe somebody not speaking, graciously ask them for their views after stating your point. Summarise the discussion at the end.  

Extempore: Instead of the group discussion, you may be asked to prepare for an extempore. Use the preparation time well. Make a list of things that you want to talk about. Try and finish just before the allotted time and not too soon or too late. Be confident and smile as you speak. The information you give might not be correct but it is okay. The interviewer will assess your language and communication skills. You will be judged on grammar, sentence formation, voice clarity and rate of speech.

Written test: Depending on the job role you have applied for, this round will have you answering questions about Basic English or/and analytical skills. It helps to find out about the format of written test in advance. If you do not know the answer to a question, attempt to answer it to the best of your abilities. Avoid being funny; this is taken as a sign of cockiness and could get you disqualified.

Verbal communication: You may be made to say a few words and sentences by the interviewer either over the phone or in person. Speak clearly and at a moderate speed. Do not speak either very slowly or very fast and do not try to put on or fake an accent. Take a deep breath before you start speaking.




   

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Commented By: girish seshamani on 04-03-2009 19:30

The following are the rounds that BPO's normally have : 
Telephonic Interview : This round judges ur competency on the flow of language, vocabulary , clarity in ur thought process, pronunciation and a neutral accent. 
Wriiten Test : This will cover ur grammar and numerical ability. u need to score atleast 80% 
Group Discussion : ur knowledge of the topic , ability to work with a team & potential leadership qualities 
Key Board Skills : A speed of atleast 15 words per minute 
Personal Interview : integrity, presence of mind, knowledge of the bpo industry, etiquette and emotional stability.

 



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