Tasks which require specific skills and domain expertise to process are grouped under the category, KPO which stands for Knowledge Process Outsourcing. The availability of talent and expertise apart from quality services provided at a low cost has made India the favorite destination for outsourcing processes requiring high end resolutions. Moreover developed countries are facing shortage of skilled man power for processing the types of jobs coming under this category. By outsourcing, companies abroad are freed from the task of hiring or retrenching personnel, regardless of the volume of the work. According to a report by Evalueserve, India will tap about 70 percent of KPO work by 2010 and according to Confederation of Indian Industry, the growth under this sector will touch $17 billion mark by 2010.

Difference between KPO and BPO processes 

 The job roles available across various industries are 

	Finance	Insurance	Legal	Media	Healthcare	Banking	Document Management
Non-Interactive / KPO	Process Associate in Financial Process Outsourcing	Process Associate in Insurance Process Outsourcing	Process Associate in Legal Process Outsourcing	Process Associate in Media Process Outsourcing	Process Associate in Healthcare Process Outsourcing	Process Associate in Banking Process Outsourcing	Process Associate in Document Management Process Outsourcing